Grand Universe Lucca, Autograph Collection
客人怎么说
The hotel is in a great location facing out on to a quiet square with lots of restaurants nearby. The staff are super friendly, very helpful and professional - everywhere, at reception, in the breakfast room, in the restaurant. The quality of food is very good - we had two excellent breakfasts and dinners.
John
2024年10月
We didn't have breakfast. We went to a neighbourhood cafe. Very friendly, helpful Reception staff. Very comfortable. Excellent location. Nice coffee machine in room as well as kettle.
Anne
2023年11月
Getting ready for my dream wedding in Grand Universe in Lucca was a breathtaking experience. Not only is the place stunning, the staff made me feel super comfortable on my special day. They always were on their best interest to assist me and my guests. I will definetly recommend to anyone that is visiting Lucca to stay at Grand Universe Lucca!
Gabriela
2024年6月
Staff were excellent throughout, really friendly on welcoming, always attentive and available. Breakfast and bar facilities top class. Location perfect. We were upgraded to a lovely room which was nice too. The upgraded room was really very nice. Huge comfortable bed, separate seating area and an enormous bathroom.
Simon
2022年9月
The Breakfast was exceptional & the staff are so efficient.
Ian
2023年7月
I liked absolutely everything about the property. The elegance of the old building has been kept, but it has been updated in an extremely stylish and comfortable way. Location is also tiptop.
Elena
2024年7月
Fantastic location and lovely staff on reception
Julie
2023年6月
the staff were really friendly and helpful. the property was like staying in a grand family home. the location was quiet and away from the major traffic areas of the city.
Michael
2022年7月
The staff were really friendly and helpful. The room was really comfortable. The bed was really big and the furniture was nice. The room wasn't crowded
Rithika
2023年12月
Great view from our room. Room was spacious and liked the minimalist design. Staff was very kind and welcoming
Natasha
2024年4月
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