Grand Universe Lucca, Autograph Collection
Cosa dicono gli ospiti
The hotel is in a great location facing out on to a quiet square with lots of restaurants nearby. The staff are super friendly, very helpful and professional - everywhere, at reception, in the breakfast room, in the restaurant. The quality of food is very good - we had two excellent breakfasts and dinners.
John
ottobre 2024
We didn't have breakfast. We went to a neighbourhood cafe. Very friendly, helpful Reception staff. Very comfortable. Excellent location. Nice coffee machine in room as well as kettle.
Anne
novembre 2023
Getting ready for my dream wedding in Grand Universe in Lucca was a breathtaking experience. Not only is the place stunning, the staff made me feel super comfortable on my special day. They always were on their best interest to assist me and my guests. I will definetly recommend to anyone that is visiting Lucca to stay at Grand Universe Lucca!
Gabriela
giugno 2024
Staff were excellent throughout, really friendly on welcoming, always attentive and available. Breakfast and bar facilities top class. Location perfect. We were upgraded to a lovely room which was nice too. The upgraded room was really very nice. Huge comfortable bed, separate seating area and an enormous bathroom.
Simon
settembre 2022
The Breakfast was exceptional & the staff are so efficient.
Ian
luglio 2023
I liked absolutely everything about the property. The elegance of the old building has been kept, but it has been updated in an extremely stylish and comfortable way. Location is also tiptop.
Elena
luglio 2024
Fantastic location and lovely staff on reception
Julie
giugno 2023
the staff were really friendly and helpful. the property was like staying in a grand family home. the location was quiet and away from the major traffic areas of the city.
Michael
luglio 2022
The staff were really friendly and helpful. The room was really comfortable. The bed was really big and the furniture was nice. The room wasn't crowded
Rithika
dicembre 2023
Great view from our room. Room was spacious and liked the minimalist design. Staff was very kind and welcoming
Natasha
aprile 2024
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